Update: June 2
The link for New Orleans Total Community Action Services is here. Does TCA have to hire professionals to do most of the counseling services? It would appear so. How much of this is done by volunteers? Does someone know? Could Morgan answer this himself?
TCA's own website males it look bureaucratic. How do services actually get delivered? How does the really personal contact work? Morgan could follow up on this with another report. See the comment on the Aug 29, 2007 posting (on an AC360 show) here.